Troubleshooting
Let us help you figure out and fix your problems
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Camera & Microphone
- Allow access to camera/mic for all browsers & operating systems
- [Browser] Allow Access to Camera/Mic on Android Chrome (Mobile/Tablet)
- [Safari Browser] Allow Access to Camera in Safari (Mobile/Tablet)
- [Chrome] Allow Access to Camera in Chrome (Desktop)
- [Mac Safari] Allow Access to Camera in Safari (Desktop)
- [Mobile App] Allow Access to Camera on Android Mobile App
- [Mobile App] Allow Access to Camera on iPhone/iPad ShowMe Mobile App
- Allow Access to Camera in Firefox (Desktop)
- Allow Access to Camera in Edge (Desktop)
- Fix camera after Windows 10 update
- Give access to camera: Surface Pro
- Allow access to camera in Windows 10
- Allow access to camera in macOS
- Video issue: Why is my video green?
- Disable agent's camera
- Debugging iOS Camera issues (for geeks)
- Play icon on iPhone Safari (Video not displaying)
- [iOS Chrome] Allow Access to Camera in Chrome (Mobile)
- [iOS Edge] Allow Access to Camera in Edge (Mobile)
- Reset Camera or Microphone Permissions
- Reset Edge Permissions
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Audio & Video
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Browser Issues
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Network & Firewall
- Network Requirements and Recommendations - Firewall Configuration
- Diagnostic tests
- Bandwidth Consumption
- Should I enable UDP Ports?
- How much data does Blitzz use on my cell phone?
- Can I use Blitzz over a VPN connection?
- What are the bandwidth requirements?
- Which proxy configuration is required for Blitzz to work in a corporate environment?
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Connection Issues
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Mobile App
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Devices & Hardware
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General Issues
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Known Issues
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Support & Diagnostics