Make sure your browser, device and network meet these minimum requirements for smooth, reliable Blitzz video calls.
Quick answers
| Question | Answer |
|---|---|
| Best browser on PC or Mac? | Chrome v100 or later (recommended) |
| Best browser on iPhone or iPad? | Safari v13 or later (recommended) |
| Best browser on Android? | Chrome v109 or later (recommended) |
| Minimum iOS version? | iOS 15.0 or later |
| Minimum Android version? | Android Nougat (API level 24) |
| Minimum internet speed? | 540 kbps upload and download. 10 to 15 Mbps or higher is highly recommended. |
Supported browsers
Use the latest browser version, or one of the two versions before it, for the best experience. Out of date browsers can cause problems. Learn how to update your browser.
| PC / Mac | iOS | Android |
|---|---|---|
| Chrome (Recommended) v100+ | Safari (Recommended) v13+ | Chrome (Recommended) v109+ |
| Safari v14.0+ | Chrome v109+ | Samsung Internet (Chromium) v102+ |
| Microsoft Edge (Chromium) v100+ | Microsoft Edge (Chromium) v100+ | |
| Firefox v100+ |
Supported phones, tablets, smart glasses and VR headsets
| Device type | Make | Model / OS |
|---|---|---|
| iPhone / iPad | iOS | iOS 15.0 or later |
| Phone / Tablet | Android | Android Nougat (API level 24) or later |
| Smart glasses | NuEyes | Pro 3 / Pro 4 |
| Smart glasses | RealWear | HMT-1, HMT-1Z1 |
| Smart glasses | Vuzix | M300, M300XL, M400 |
| Smart glasses | Epson Moverio | BT-350 |
| VR headset | NuEyes (AR & VR) | E2 |
Internet speed requirements
A stable connection is essential for clear audio and video.
- Minimum: 540 kbps upload and download. Test your internet speed.
- Highly recommended: 10 to 15 Mbps or higher. Learn more about Blitzz bandwidth consumption.
Firewall configuration
Make sure your network does not block Blitzz traffic. Firewalls sometimes block ports. If you have trouble connecting on a work network, ask your IT team to check. You can also run the Blitzz diagnostic tests.
Choosing the right smart glasses
- Industrial-grade smart glasses need ongoing care. Someone has to keep them charged, keep the OS and software updated, and maintain any accessories.
- Ergonomic smart glasses are usually lighter and easier to wear for longer, as long as the battery lasts.
- Glasses like the NuEyes Pro 3 let the phone do most of the work and extend the display to the glasses for a hands-free experience. Blitzz partners with NuEyes to deliver NuCall, powered by Blitzz.
Useful tips and resources
- Run the network diagnostic tests to check that everything works.
- Review the IP addresses to allowlist on your network.
- Check your network speed.
- Keep your operating system up to date (for example, Windows 10 or macOS Catalina or later) so you can run the latest browser versions listed above.
Frequently asked questions
Which browser is best for Blitzz?
Chrome is recommended on PC, Mac and Android. Safari is recommended on iPhone and iPad.
What internet speed do I need for a Blitzz video call?
At least 540 kbps upload and download. For the best call quality, use 10 to 15 Mbps or higher.
Which smart glasses work with Blitzz?
NuEyes Pro 3 and Pro 4, RealWear HMT-1 and HMT-1Z1, Vuzix M300, M300XL and M400, and Epson Moverio BT-350.