Fix Camera Access in the Blitzz ShowMe App on iPhone and iPad

If your camera does not appear in Blitzz settings, or it is selected but shows no video, try these fixes in order.

1. Close other apps using the camera

1. Open the app switcher. Double tap the Home button or swipe up from the bottom of the screen, depending on your device.
2. Swipe up to close any apps that may be using the camera.

2. Give Blitzz ShowMe camera permission

1. Open the iOS Settings app.
2. Tap Privacy.
3. Tap Camera.
4. Turn on access for ShowMe (green).

3. Uninstall and reinstall Blitzz ShowMe

1. Press and hold the Blitzz ShowMe icon until it starts to move and an X appears.
2. Tap the X.
3. Tap Delete to confirm.
4. Open the App Store.
5. Search for Blitzz ShowMe.
6. Tap the download (cloud) icon to install it.
7. When the download finishes, ShowMe appears in your apps.

4. Restart your iPhone or iPad

If the camera still does not work, restart your device and try again.

Frequently asked questions

Why is my camera black in the ShowMe app?

Another app may be using the camera, or ShowMe may not have camera permission. Close other apps and check Settings > Privacy > Camera.

More resources

• Allow camera and mic access on other devices and browsers