Reset Camera and Microphone Permissions in Chrome and Safari

If you denied camera, microphone or location access, reset your browser permissions so it asks again. Pick your browser below.

Chrome on Android

1. Tap the three dots in the upper right corner of Chrome.
2. Open Settings > Privacy.
3. Tap Clear browsing data, then restart Chrome.
4. Rejoin the call and tap Allow when asked for camera and microphone access.

Safari on iPhone or iPad

1. Go to Settings > Safari.
2. Scroll to the bottom and tap Clear History and Website Data.
3. Open Camera and Microphone and set both to Allow. Do the same for Location if your call needs it.
4. Tap your invite link again (in your email or SMS).

Chrome on PC or Mac

1. Click the lock icon in the address bar.
2. Open Site settings.
3. Click Reset permissions.
4. Go back to your video call page and refresh it.
5. When asked for camera and mic access, click Allow.

Frequently asked questions

How do I get the camera permission prompt back?

Reset your browser permissions using the steps above, then reopen your call link. The browser will ask again.

More resources

• Reset blocked location permissions