General Issues

Fix the "No Images to Download" Error in Blitzz

If you see "No images to download" when downloading images from an older session, it's usually for one of these reasons:

  1. An admin deleted the images from your storage account.
  2. Your domain is set to delete images automatically after a certain time.

Need to keep images longer?

To change how long your data is stored, contact the Blitzz sales team.

Frequently asked questions

Can deleted session images be recovered?

Contact Blitzz to discuss your data retention settings.

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