To make a Blitzz call on a Surface Pro, your webcam and microphone permissions must be on. You usually only need to set this once.
How to select the right camera in Chrome
Surface Pro devices have more than one camera. If the camera still doesn't work, check which one Chrome is using:
- Open Google Chrome.
- Click the three dots (⋮) in the top right corner.
- Select Settings.
- Click Privacy and security on the left.
- Click Site settings.
- Scroll down and click Camera.
- Select the camera you want to use from the menu (for example, the front-facing camera).
Then run the diagnostic tests to make sure everything works.
Frequently asked questions
Why is the wrong camera showing on my Surface Pro?
Surface Pro has front and rear cameras. Choose the one you want in Chrome under Settings > Privacy and security > Site settings > Camera.