If your camera does not appear in Blitzz settings, or it is selected but shows no video, try these fixes in order.
1. Close other apps using the camera
- Open your recent apps. This varies by device: hold the Home button, or tap the Recent Apps button.
- Swipe away any apps that are using the camera.
2. Give Blitzz Video camera permission
- Open the Settings app.
- Scroll down and tap Apps.
- Find and tap Blitzz Video.
- Tap Permissions and allow Camera.
If Camera is not listed under Permissions, uninstall and reinstall the app (next step) to reset all permissions.
3. Uninstall and reinstall Blitzz Video
- Open Settings > Apps > Blitzz Video.
- Tap Uninstall, then tap OK.
- Open the app in the Google Play Store and tap Install.
- Open the app. When you join a call, tap Allow when asked for camera permission.
4. Restart your Android device
If the camera still does not work, restart your device and try again.
Frequently asked questions
Why is Camera missing from the app's permissions?
Reinstalling Blitzz Video resets its permissions. After reinstalling, allow camera access when you join a call.