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Admin Guide
Helps you to perform several administrative tasks for your team.
Admin Configuration
Accessing Admin Portal
Supported Languages
Call End Redirect Configuration
Call Recording
Personalize SMS and Email Invites
Enabling SSO/SAML (Single Sign-On)
Where can I get an SSL Certificate (Let's Encrypt)?
Add your logo to Blitzz Portal
Collaboration Profiles
Add multiple users from an Excel/CSV file
Survey Monkey Redirection
Screen share from Mobile
Collaboration Profiles: Mobile Browser or App Download
Collaboration Profiles Defined
Smart Routing for high quality video calls
Video Resolution: Change Resolution During a Call
Change Mic or Video Camera During a Blitzz Call
Create and edit Departments
SSO/SAML with Microsoft Azure Active Directory
Adding user Department while provisioning a user through SAML
Control the languages visible to your End Users
Export account activity history
Request Guest Name before they join
Choose Your Mode of Collaboration - A-sync File Upload
Augmented Reality (AR) Measurements Setup
Two Factor Authentication
Settings
Video Tutorial - Adding a user to Blitzz
Video Tutorial - Configuring Call Experience
Video Tutorial - Advanced Reporting
Switching Between Domains
Add more Users to your Subscription
Manage your users' names in Blitzz
Change a User's email address
Manage Idle User Session Timeout - Session Duration
How to Automatically Log out Idle Users in Blitzz
Set Logo by Collaboration Profiles
Editing Reference Field
Reporting
Export Users to CSV
Export Call Log to CSV
Terminology/definitions of reporting metrics
Filtering Data
Branding
Adding a custom favicon to your site
Branding your Agent Portal
Branding your Video Call Pages
Custom Privacy Policy / Terms & Conditions for Guest Users
Host mapping - Changing the URL of your Domain
Using Branding Tools to Change your Footer
Using Figma to Preview your Brand colors
Storage
Custom Storage Endpoints with Azure Cloud Storage
Custom Storage Endpoints with AWS S3 Cloud Storage
Saving Images and Recordings to Custom Cloud Storage (Eg. Google Drive, Box, Drop Box, etc)
Getting your Azure Access Key
Custom storage endpoints | FAQs
Accessing media from Azure Storage
How long does Blitzz keep my data?
IP Addresses to whitelist in your custom storage (Optional)
Is data stored on HA/DR servers and where?
Azure Storage - Auto delete files after a specific period of time
Configure File and Folder Names
Azure Storage Cost Calculator
Payment Methods
Blitzz Payment Terms and Instructions
Support Cases
How do I create a HAR file from my browser for a Support case?