Video Sessions (Concierge & Inspect)
Start, run and wrap up live video sessions with customers and inspectors.
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Starting a Session
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In-Call Features
- Add Participant - Inviting others during a call
- Bookmarks
- Live Chat during a Video Call
- Video call with Gallery View
- Silent Observer (Whisper and Mediate)
- Capture Notes during a Blitzz Call
- Track live location during a Video Call
- How to Enable Chat Translation During a Session
- How do I End a Session
- Silent Observer Feature in Blitzz
- Change Mic or Video Camera During a Blitzz Call
- Video Resolution: Change Resolution During a Call
- How to Use and Enable Live Captions for Enhanced Accessibility on Blitzz (Web)
- Removing Participants from a Blitzz Call
- How Agents Can Request Guest to enable Camera/Microphone
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After the Call
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Tips & Tricks