Reset Blocked Location, Camera and Mic Permissions in Your Browser

If you denied location, camera or microphone access in your browser, it may not ask again on its own. Reset your browser permissions to use all Blitzz video session features. Pick your browser below.

Chrome on Android

1. Open the Chrome app .
2. Tap the Tune icon to the left of the address bar.
3. Tap Permissions.
4. Tap Reset permission (or Clear & reset, depending on your Chrome version).
5. Tap the address bar to refresh the page, then allow access when asked.

Safari on iPhone

1. Open the Settings app.
2. Go to Privacy & Security.
3. Tap Location Services and make sure it is On.
4. Go back to Settings and tap General.
5. Tap Transfer or Reset iPhone > Reset > Reset Location & Privacy.
6. Open Settings > Safari.
7. Scroll to Location and set it to Allow or Ask.
8. Reopen Safari and refresh the page, or tap your invite link again, to get the permission prompt.

Chrome on Windows or Mac

1. Open Chrome and go to the site where location is blocked.
2. Click the Tune icon on the left side of the address bar.
3. Click Site settings.
4. Click Reset permissions.
5. Go back to your Blitzz call page and refresh the tab.
6. When prompted, Allow camera, microphone and location access.

Chrome on iPhone

Phone settings

1. Open the Settings app.
2. Scroll down and tap Chrome (or go to Privacy & Security > Location Services).
3. Tap Location and set it to While Using the App. Turn on Precise Location.

Chrome settings

4. Open Chrome.
5. Tap the three dots (…) in the bottom right and select Settings.
6. Tap Content Settings > Location.
7. Turn Location on so Chrome can ask you for permission.

Still blocked on one site?

Refresh the page. If there is still no prompt, clear site data:

• Go to Settings > Privacy and Security > Clear Browsing Data.
• Select Cookies, Site Data and tap Clear Browsing Data.

Edge on iPhone

Phone settings

1. Open the Settings app.
2. Scroll down and tap Edge.
3. Tap Location and set it to While Using the App. Turn on Precise Location.

Edge settings

4. Open Edge.
5. Tap the menu (three lines or three dots) and tap Settings.
6. Go to Privacy and security > Site permissions.
7. Tap Location and set it to Ask or Allow.

Quick reset for one site

• On the website, tap the lock or info icon on the left side of the address bar.
• Tap Site permissions.
• Turn Location on, or tap Reset permissions.

Frequently asked questions

Why doesn't my browser ask for location access again?

Once you deny access, most browsers remember that choice. You need to reset the permission before the browser will ask again.

Does Blitzz need my location?

Some Blitzz video sessions request location. If your call needs it, allow location access when prompted.

More resources

• Reset camera and microphone permissions