Steps To upload a logo:
- Login to the admin portal and go to Settings
- Click Branding > Brand logo
- Upload your Company Logo and Favicon here and click Save
Your logo will appear on 3 pages:
- Agent Portal: Top-left corner for your agents.
- Agent Portal: During a call before the video starts for your Agents
- Guest Portal: During a call before the video starts for Guest Users on their phone, tablet or computer.
Recommendations
- We recommend using a square logo with white background.
- Do not use images with a transparent background. They will be converted to Black Background.
- Try to use a high-resolution PNG image to avoid pixelation. (Recommended 500 x 500)
- GIFs are not supported
- Maximum file size: 80KB
- Here are some recommended size and examples of what they look like
500 x 500
Agent screen (Top right corner)
Agent screen before the video starts
Agent screen (Top right corner)
Agent screen before the video starts
Guest screen before the video starts
If you have a rectangle logo, Here is an example:
