Call End Redirect Configuration

The redirect Configuration option lets you choose what your users see at the end of the call.

Here are some examples of redirection:

1. Redirect them to a Survey Monkey page
2. Redirect them to a custom Survey your company uses
3. Redirect them to your company's landing page.

Redirection options

1. Survey Monkey: This allows you to send your guest users to a survey monkey page. Using Survey Monkey, we are able to collect the Code, Reference, and Role of the Survey Respondent. You can have a similar redirection for Agent. (learn more)
2. Custom Link: This is where you can specify a custom link for your users. (Eg. Custom Survey or Landing Page)