Blitzz Help Center

Who can set this feature?

Users with Enterprise Plans!

If you have a need to show a specific Logo when conducting a Blitzz session this is possible by setting this up from your Admin Portal. Keep in mind the default Logo for Call Experiences will be the company logo. So if the use case requires a different logo follow the steps below to change the default.

To configure the Logo:

  1. In your Blitzz account, click the settings icon in the main navigation bar. 
  2. In the left sidebar menu, navigate to Call Experience
  3. Select a Call Experience to update.
  4. Next to the Call Experience Description box is displayed the current logo, default is the domain logo, with a pencil above it. Click on the pencil to update the logo. Edit Call Experience is displayed and you can update the Name and Description as well.
  5. Click on Upload logo to update with a new logo.
  6. Press Next after updating the logo.

NOTE: After clicking on Next enter your information and reason for the change. This is important for audit purposes.

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