While trying to download images from an older session, if you receive an error message saying "No images to download" this may happen due to any of these reasons:
- The images have been deleted from your Storage account by an admin
- The session date is older than the time to live (by default this is 180 days) or if your domain is configured to automatically delete images after a certain time period.
If you need to change how long your data is stored, please contact our sales team.