FAQs
Find answers to most common questions here.
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Technical
- How much data does Blitzz use on my cell phone?
- Is Blitzz compatible with WebRTC?
- Can I use Blitzz over a VPN connection?
- What are the bandwidth requirements?
- How much battery is used on average per video call?
- How does Web RTC compare with video apps that don't use Web RTC when it comes to video quality under low bandwidth conditions (like Zoom
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General
- Can other users see my sessions?
- Can I search for a session or image by the reference field?
- When do the links expire?
- Can I increase the size of captured images?
- Is Blitzz not working?
- How do I install the Blitzz Web portal?
- Is the Blitzz console compatible with all types of browsers?
- How long does it take to start using Blitzz?
- What kind of training does Blitzz recommend?
- Can I customize the Blitzz web console?
- Is it possible to record a ShowMe call?
- Which proxy configuration is required for Blitzz to work in a corporate environment?
- Can my participants get support?
- Does Blitzz provide reporting or any call logs available?
- Using the Reference Field as you make a call
- Can I use an USB headset?
- Can I use Blitzz for video while being on a phone call with the same person?
- What are Collaboration Profiles?
- Deactivate a Blitzz User
- Is there a time limit on calls for each Blitzz ShowMe session?
- Poor Video Quality: Image Upload Reason.
- Downloaded the Mobile App Where's the Code?
- Call Recording Processing Time
- How many participants can I have on a Blitzz Call?
- 360 Degree Camera Recommendations
- Session-level security | Session Visibility | Sharing Sessions
- Support Plans
- What data is stored with Blitzz?
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Free Trial FAQs