Blitzz Help Center

Video issue: Why is my video green?

While this rarely happens, sometimes during a call, your screen may flash a green color or turn green completely. This will typically happen due to a default setting in your browser that pushes your computer to perform at a higher level, even if it may not be capable of doing so. 

How to fix it in Chrome 

  1. Open Chrome Settings
  2. Scroll past Advanced  
  3. Turn off Use hardware acceleration  
  4. Restart Chrome

How to fix it in Firefox

  1. Open Settings / Preferences
  2. Scroll to the Performance tab 
  3. Uncheck Use recommended performance settings 

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