Blitzz Help Center

Blitzz was designed to work effectively under different network conditions with lightweight bandwidth requirements. However, poor audio quality due to audio interference/background noise can ruin a conversation.

How to improve audio quality

  1. Use headphones or earbuds during a call. If you hear an echo it's because your participants' speakers are too loud, and causing feedback. 
  2. Move to a quieter environment. This will allow your participants to hear your voice more clearly. 
  3. Ensure no other applications on your device are already accessing your microphone. Otherwise, multiple apps trying to access one microphone input will cause interference. 
  4. Before a call starts, consider putting your device in "Do not disturb". In case you receive a phone call, it won't interrupt the video session. 
  5. Stay away from wireless headsets. Wireless headsets typically use Bluetooth. If you notice your participants complain about audio quality, try using a USB or inline mic instead of a headset.

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