Super admins and users with Add/Edit users permission in your account can change a user's permissions. Users will need to log out of the account and back in before updates to their permissions will take effect.
- In your account, click the settings icon under your profile picture in the top navigation bar.
- Click Management in the left sidebar menu.
- Click the Edit icon next to a user under the Role Column.
Role | Administrative Features | View all Sessions | Billing | REST API | Add/Edit Users | Reports | Create Sessions | Join Sessions |
Super Admin | (Configurable) | |||||||
Admin | (Configurable) | |||||||
User Manager | * | |||||||
Developer | ** | |||||||
Billing | ||||||||
Data Analyst | ||||||||
User (Internal) | ||||||||
Guest |
* Add/Edit User feature can be disabled for User Manager Roles upon request. Contact our Suppor Team to make this change.
** Add/Edit Feature for Developers is only available through the REST API on Enterprise Edition
Collaboration Profiles Admins and Department Admins
- Any user (data analyst/billing/etc) can be assigned as a Collaboration Profiles Admin or Department Admin if they are a member of that Collaboration Profiles or Department. This allows them to view that collaboration profiles and make changes, including adding and removing users to and from that collaboration profiles/Department.
- Group-Specific Admins cannot modify other Groups (Collaboration Profiles or Departments) unless they made Admins to that Group.
- Any user with Super Admin and Admin roles can manage all Collaboration Profiles and Departments.
- You can add more than one Admin for Group (Department or Collaboration Profiles)
Steps:
- Department Admin:
- To make any user of a Department an Admin, Navigate to Settings > Departments
- Select a Department you would like to configure
- In the Members tab, click the drop-down arrow under Group Role and set them as Group Admin.
- Collaboration Profiles Admin:
- To make any user of a Collaboration Profiles an Admin, Navigate to Settings > Collaboration Profiles
- Select the Collaboration Profiles Department you would like to configure
- In the Members tab, click the drop-down arrow under Group Role and set them as Group Admin.
Group-Specific Role | Manage Departments | Manage Collaboration Profiles |
Department Admin | ||
Collaboration Profiles Admin |