Blitzz Help Center

Ensure secure remote screen viewing by utilizing the redaction feature to automatically conceal sensitive information, including credit card details and social security numbers.

During remote screen viewing, sensitive data must be protected from the agent's visibility. To address this concern, we offer a redaction feature that automatically obscures sensitive data sources, such as credit card information and social security numbers, directly on the user's device. Once data is redacted, it remains solely on the user's device, ensuring privacy and security.

How to enable redaction?

To start utilizing the redaction feature, you must pass one parameter(maskAllInputfields) while initiating the SDK.

  let blitzz;
  let st = document.createElement("script");
  st.src = "";
  st.async = 1;
  let tx = document.getElementsByTagName("script")[0];
  tx.parentNode.insertBefore(st, tx);
  st.onload = function () {
    if (!blitzz) {
     blitzz = new BlitzzCobrowse({});
        license:"your license key",
        maskAllInputfields: true,  // This will redact all the input fields value

Once added, all the input fields will show the input values as star(*) as shown in below screenshot.

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